Core Consulting Services Management Systems Development The consulting service ...... Assist the company to design, document and implement a fully integrated and effective Management System Our role ....... Facilitate the development of the management system by guiding and advising the company and relevant staff through the phases of the programme (ie design, documentation, implementation and auditing) Advise management on the most practical and cost effective methods of undertaking work practices Train selected staff as management system internal auditors Convene awareness sessions with staff groups to ensure a thorough understanding of the management system throughout the firm Assist management to interpret the ISO 9000 standard as it applies to their firm and advise on implementing an ISO 9000 conforming management system (if required) Advise on implementing the business excellence self assessment model (if required) Assist with Product Certification compliance - eg BSI Kitemark (if required) Give office based backup assistance to answer queries between consulting visits Have available a full follow-up advisory service after completing the initial project Your role ....... Allocate sufficient management and staff time and resources to the project Document operations and core activities, under our guidance Implement and audit the system under our guidance Ensure all staff are fully committed to the project Programme Time Frame ...... 9 months to 2 years Consulting Time required ...... 20 to 40 consulting days depending on size and complexity of the company, and consulting assignment brief and objectives Your benefits ..... A well designed, documented and implemented management system Improved operating efficiency and management cohesion ISO 9000 certification & / or Product certification (if this was an initial objective) An implemented business excellence self assessment model (if an objective) Increased understanding of operations by all staff Better management and staff communication A solid foundation for developing a Total Quality Management philosophy throughout the company